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Curent Position Available: Receptionist
Job Category: Administration Grade
Salary Range: Range 1-4 depending on qualifications and experience.
Award: Aboriginal Community Controlled Health Services Award 2010
Position Type: Part time (21 hours per week)
Location: Tweed Heads
Applications close Friday 10th March 2017
Bulgarr Ngaru Medical Aboriginal Corporation (BNMAC) is an Aboriginal Community Controlled Health Organisation based in Grafton, Casino and Tweed Heads NSW.
Tweed Heads Position – Part Time 21 Hours per week. Fixed Term 12 month Contract
This role is subject to ongoing funding, however can be viewed as potential long term employment opportunities.
In this role you will be responsible for the coordination of the reception area and supporting the professional operation of the medical service. You will be working in a professional environment assisting Aboriginal and Torres Strait Islander People with a range of complex health related issues.
To be successful, you must also possess strong attention to detail, knowledge and experience in reception and administration; the ability to maintain confidentiality and privacy; the ability to build and maintain strong relationships in the local community; a knowledge of Aboriginal community controlled organisations; and the demonstrated ability to liaise and network with a range of Aboriginal and non-Aboriginal organisations.
Critical Responsibilities:
The successful applicant will be responsible for:
- Booking patient appointments
- Providing efficient and courteous customer service
- Providing clerical support to BNMAC clients, relatives and visitors.
- Completion of clerical procedures relating to the registration of clients in computer based systems such as Medical Director and Pracsoft, and ensuring Medicare details are correct.
- Providing communication support to BNMAC staff
- As this is a key front line role you will be required to be well presented, welcoming and professional.
- General office duties.
- Contributing to the wellbeing of the medical service by actively participating in a cooperative and team effort across all activities and within the Service.
Critical Selection Criteria:
Essential
- Aboriginality is a genuine occupational requirement of this position, exemptions claimed under Section 14D of the Anti Discrimination Act. NSW 1977.
- Excellent written and verbal communication skills.
- Well-developed interpersonal and customer service skills.
- Prior experience working in a front line customer service role.
- Demonstrated computer literacy including proficient keyboard and data entry skills
- Ability to work effectively as part of a multi-disciplinary team.
- Considerable tact and diplomacy with ability to maintain confidentiality.
- Proven ability to display a professional courteous manner when dealing with patients, staff and the general public.
- Ability to work independently and to demonstrate initiative.
- A positive ‘Can Do’ attitude
Desirable
- Understanding of Medicare arrangements.
- Previous experience in Medical Reception
- Knowledge of basic medical terminology
Additional resources: Download the Bulgarr Ngaru Medical Aboriginal Corporation (BNMAC) Info Kit
To apply for this position click here, and follow the instructions.
Applications close Friday 10th March 2017.
Applications should be addressed to:
Bulgarr Ngaru Medical Aboriginal Corporation
Attention Darren Kershaw
131 Bacon Street
Grafton, NSW, 2460
or by email to: Dkershaw@bulgarr.com.au